Secret lagoons & lava caves tour on Pico Island in the Azores

The meeting point is at the Tripix Store in the village of Madalena, in front of the Madalena Maritime Terminal, at 09:00 am.

For Solo Travelers a fee is applied only in cases where we don’t have a group formed for the pretended activity yet. If a booking is made and the fee is applied, it is reimbursed in case we can join other people for the same activity. The minimum for all activities is 2 participants.

In case of bad weather, Tripix Azores may cancel activities, as adverse conditions could compromise participants’ safety. During the peak season (May to September), availability is limited, and rebooking for earlier or later dates cannot be guaranteed, although every effort will be made to minimize the impact.

If the activity is canceled, the amount paid can be applied to an alternative activity (subject to availability).

If preferred, a refund will be issued through Explore-Share team.

✔ Professional guide

✔ Ground transportation

✔ Restaurant Lunch

✔ Visit to other volcanic cavities

✔ Helmet - Rock Climbing Helmets®

✔ Headlamp– Petzl®

✔ Coverall

✔ Gloves

✔ Allianz® Personal Accident Insurance

✔ Museum entrance fees (included only as an alternative program in case of bad weather; closed Mondays and some holidays)

➤ All participants must be in good physical condition and have motor coordination. Before booking, please inform Tripix Azores of any physical restrictions, especially related to lower limbs, claustrophobia, asthma, respiratory sensitivity, diabetes, or other health conditions.

➤ People with claustrophobia may find this tour challenging, as the caves have narrow entrances and some sections require crawling.

➤ This tour may be demanding for sedentary individuals. For participants over 65 who are not used to physical activity, we may recommend a more suitable tour. We always suggest prior physical and mental preparation.

➤ This tour takes place in nature, so restroom facilities may be limited in some areas.

➤ The minimam age is 6 years old.

It is mandatory to wear comfortable clothing and closed shoes suitable for cave environments.

The refunds are directly processed through the Explore-Share team. The refunds will only be processed after the date of the activity. Usually 24 hours after the date of the activity, Explore-Share sends an e-mail to Tripix asking if the activity has been carried of not. After Tripix answers it was not completed, justifying the reason, the Explore- Share Team will make the arrangements to refund the client as soon as possible.

Tripix Azores operates year-round; however, depending on the time of year, there may be limited availability from certain local producers or museums. Please note that museums are closed on Mondays throughout the year. Wine tastings are also unavailable on Sundays and public holidays during the peak season (June to September), and closed on weekends and holidays during the low season (October to May). We make every effort to schedule tours that include these visits on alternative dates.

During the low season, Tripix Azores — like many tour operators — scales back its operations. Weekend tours will only run with a minimum of four participants. If fewer than four people register, the tour will not proceed as scheduled. In this case, you may choose to reschedule or upgrade to a private tour so that the activity can take place.

All activities are subject to weather conditions.