Best day of skiing of my life. It exceeded my expectations. Excellent guide and communication prior to the trip. I highly recommend.

Hi, since you insist to get feedback I am happy to give some. I am afraid to say our guide Luis absolutely didn’t meet the expectations. I expect 3 things from a back country guide. 1. Be friendly, communicative and show you are happy to offer customers a great experience . 2. Adapt the experience on the spot to the level of the customers 3. Know the area where you go skiing. None of the 3 items above were met so our group was very disappointed to have spend that much money on a day like this. As a consequence we would not recommend your organisation to others. Perhaps your guide had a bad day or a hangover but if I was the owner I would expect more from my employees. Please note that we don’t refer in this review to our French help guide Cedric who did a good job

Yusuke is a very experienced guide, he was prompt about what time we agreed upon starting the day very professional. although the conditions for that day were not the best . Yusuke made sure that we got the most out of the day. after we found good snow. we decided to call the day a little early, and Yusuke took us to check a few beautiful sites in Hakuba with Yusuke giving us the history of the sites. he took us to a great onset. and after that we had a nice farewell dinner with him. Yusuke is very easy going and knows the mountain , felt very safe with him will definitely rebook with him next year. I highly recommend Yusuke for any one thinking about a guided tour. Ed & Iris

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Great mountain, awesome guide, good times. Only for dedicated backcountry enthusiasts though.

I just wanted to say that Kenichi-san was a fantastic guide and a really good man. We loved our time with him and got to ski much more powder snow than if we had been by ourselves. I highly recommend him as a guide.

I think Ryuta is a great guide. The tour was quite nice. I loved the lines we did. It would\'ve been 5 stars if his English was better but his assistant guide was of great help especially in communication. Otherwise, I felt quite safe with him and his abilities

Everything was just great, him and his partner were fully dedicated to our group and tried their best to make the most out of our day. The lines were great and they were super safety-conscious. I wish his English was a bit better, so that we\'d get to interact more and learn more about the mountain, some local stories etc... Cheers!

Without a doubt, Ryuta-san exceeded all of my expectations. His level of professionalism, planning, client care and willingness to go the extra mile are on par with the best in the business. He is also the first dedicated splitboard guide I\'ve toured with, so this was an added plus!

Just back from Hakuba –Japan and I’m so pleased to confirm we got such a great experience with Iwao who has provided a service above all expectations. Indeed assisting a family confronted to a new environment requires a certain level of patience and attention and all the family appreciated his sense of responsibilities and seriousness which allowed us to really enjoy this region by experiencing touring, hicking and of course skiing in immaculate powder. Iwao was very discreet but always acted to ensure we could take the best of all Hakuba mountains could offer to us during these 5 days.This experience will for sure remain in all our minds for long and this will be mainly thanks to Iwao ! Best, Arnaud

We had a wonderfull ski touring trip with Iwao in Gunma. Iwao brought us in various beautifull landscapes to found very good spring snow. He is a very professional guide that can adapt to clients will and conditions! We had great time sharing our experiences about nature and mountains. The second day, we had a long tour with beautiful views on gunma\'s region and finissing along a river in an amazing forest. It was great fun to wait the last train in the midel of nowhere at sunset to come back to our village! Iwao has perfectly organised the trip bringing me to nice local onsen, restaurant and hôtel! Wonderfull trip to recommand!