Graeme Borthwick
5.00
March, 2020
Ski touring in the Narvik mountains single or multi-day trip
I completely missed this trip by one month due to my fault but exacerbated by your booking system. I must have filled in the booking form about 10 times before the dates were 'correct' and I was not being charged for more than one day. Every time I tried to make changes, the form refreshed and all the details had to be filled in again. These sorts of trips/events are not like booking train tickets. Most include a window of opportunity that is heavily influenced by weather events. Your communication flow requires a booking to be made and paid before there is any connection with the guide or discussion about suitable days etc. I realise that your company is a booking agency that is concerned about introducing two parties but missing out on the management fee however I feel the system requires a more nuanced approach.
Daniel Ruck
5.00
May, 2019
Ski touring in the Narvik mountains single or multi-day trip
The traveller did not leave a comment.
Sabine Zigan
5.00
May, 2018
Ski touring in the Narvik mountains single or multi-day trip
Fantastic and experienced guide! We highly recommend Marius and the area of Narvik!
Stay up-to-date on the best adventures.