Ski Guide- Hakuba, Japan
I am a mountain guide from New Zealand and have been chasing winters between New Zealand and Japan for 15 years.
I have an intimate knowledge of the local mountains and there is a huge variety of terrain and routes to choose from each day.
I have also developed a close connection to the Japanese ski community, the local culture and the people that make Japan such a special place to visit. I hold the cultural aspect of our ski trips as a very important factor in tying together any trip.
Best day of skiing of my life. It exceeded my expectations. Excellent guide and communication prior to the trip. I highly recommend.
Hi, since you insist to get feedback I am happy to give some. I am afraid to say our guide Luis absolutely didn’t meet the expectations. I expect 3 things from a back country guide. 1. Be friendly, communicative and show you are happy to offer customers a great experience . 2. Adapt the experience on the spot to the level of the customers 3. Know the area where you go skiing. None of the 3 items above were met so our group was very disappointed to have spend that much money on a day like this. As a consequence we would not recommend your organisation to others. Perhaps your guide had a bad day or a hangover but if I was the owner I would expect more from my employees. Please note that we don’t refer in this review to our French help guide Cedric who did a good job
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