Mexico Volcanoes, 10-day Expedition from Puebla with summit on Pico de Orizaba (5,636m)

Overall, the fair evaluation for the SWS Mountain Guides and the guide assigned to me is 3 stars. Reasons: 1. The guide did not seem to remember or respect the fact that I was new to mountaineering and that the name of program is called “introduction to mountaineering...”. For example, the guide set his own time for walking and resting without any concern to my physical ability for that timing. The guide walked ahead many times and didn’t even notice when I fell a few times. I understand the guide is not the insurer of safety or a hand holder, but a complete abrasive approach to the service is not right, especially when it’s a paid service. Perhaps, the guide is not a right choice for introduction tours. 2. There was a miscommunication with timing of the summit day. I thought we would start summiting around 5am the next day; however, I was told less than 15 hours before that we would start hiking at 1am the next day from base camp. We arrived at base camp early afternoon, and I’m wired up, hot, and not prepared to fall asleep between 5pm-12am, thus, I didn’t sleep at all. I attempted the summit hike but around 12k feet the sleep deprivation was killing me and I was catching myself falling asleep and my body trying to lay down while waking. The guide didn’t seem to concerned about this. Lack of empathy. Eventually, I had to insist we turn around because I didn’t want to go beyond 30 hours of no sleep and still have to descend from the summit. 3. The guide did help set up the tent and food. The guide did explain layers of clothes on and off and why. The guide did help instruct how to pack and why. 4. Overall, I feel this guide is best suited for advanced climbers not introduction courses as he seems to be more of a “ill walk ahead of you” not “ill walk with you” type of guide.

This was an amazing trip and overall super positive experience with SWS Mountain Guides. I had a great guide with lots of mountain experience and many cool stories to share!

Had an amazing experience climbing Mt. Whitney with Richard & Tim. They were excellent guides and safely got us to the summit and back.

Neil from SWS was amazing. We climbed the Mountaineering Route up to Mt. Whitney. It was an amazing experience. The guide was knowledgeable and friendly. I leaned a lot. I would absolutely use these guys again.

Too bad this review does not allow six stars. SWS is professional, client focused, flexible, and has the clients best interests in mind. I can say the personnel and leadership skills of the SWS guides are among the best. You can't go wrong with SWS.