1+ day Rock Climbing in Aiguilles Rouges, Chamonix

I initially was not planning to submit this review but after much thought, we (the four of us who participated in this activity) feel it is important for others to know the experience that we had. In addition, Nicolas was the organizer but not the guide that took us on our skiing descent so I would like to make sure that is reflected in the review. Jean, the guide that accompanied us, lacked diplomacy, did not treat us with respect and did not respond to a difficult situation as you would hope that a guide would. In this business, I imagine tricky situations occur with some frequency. In our experience when dealing with an undesirable situation with our guide, Jean, we were cursed at repeatedly, and treated in a way that compounded the situation, making it worse. This happened in front our two teen children and the only redeeming part of the experience was providing an example of how NOT to act in a difficult situation. Our recommendation is that you provide training in how to deal with situations that are challenging with diplomacy as they happen continually in life and on the mountain.

Because of not so good weather conditions we had to change the destination of our trip. Nevertheless Nicolas was very helpful with some alternatives and we ended up having a great time anyway.

The one day we had with Nicolas was excellent max. We toured the Vallee Blanche and it was an outstanding tour and he was an amazing guide!  Thanks again Nico!